Privacy Policy for Oliva Wellness PLLC


Effective Date: May 6, 2026

Oliva Wellness PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or contact us.

This Privacy Policy applies to website visitors and individuals who inquire about services. This Privacy Policy applies only to information collected through this website and does not govern information collected during the provision of psychotherapy services. It does not replace the Notice of Privacy Practices you will receive if you become a client, which explains how we handle your protected health information under HIPAA.

1. Information We Collect

Information You Voluntarily Provide

We may collect personal information that you provide through our website or when contacting us, including:

  • Name

  • Email address

  • Phone number

  • Any information you choose to include in a contact form or message

Website contact forms and email are intended only for general inquiries about services and scheduling. Do not use them to communicate confidential, urgent, or emergency information.


Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

We may use this information for basic website functionality, security, and to understand general website traffic and usage.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries or requests for services

  • Communicate with you about scheduling or services

  • Maintain and improve website functionality

  • Comply with legal and ethical obligations

We do not use your information for targeted advertising or sell your personal data.

3. Cookies and Tracking Technologies

This website uses cookies and similar technologies for website functionality and to understand general website traffic and usage. We use Google Analytics to collect limited information about how visitors interact with the website, such as pages viewed, device and browser information, and general traffic sources. We do not use Google Analytics for targeted advertising. Visitors may manage their cookie preferences through the website's cookie settings.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only in the following situations:

  • With service providers necessary to operate our website or business (such as website hosting, email, or scheduling platforms)

  • When required by law, such as in response to a court order or legal obligation

If you become a client, additional privacy protections apply under HIPAA and will be outlined separately.

5. Data Security

We take reasonable administrative and technical steps to protect your information. While we use reasonable safeguards to protect your information, no website or electronic transmission can be guaranteed to be completely secure. Please be mindful when sharing personal information online.

6. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Maintain records as required by law or professional standards

Client records are governed by separate legal and ethical requirements.

7. Children’s Privacy

This website is not intended for children under 18. We do not knowingly collect personal information from minors through the website.

8. Your Privacy Rights

You may request access to or correction of personal information you have submitted through our website. You may also request that we delete your personal information, where applicable and permitted by law. To make a request, contact us using the information below.

9. Third-Party Services

Our website may use third-party providers that support website functionality, analytics, scheduling, or communication. These providers may collect limited technical information necessary to provide their services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy, you may contact:

Oliva Wellness PLLC
Email: melody@oliva-wellness.com
Phone: 336-422-0768
www.oliva-wellness.com